JEWELLERY REPAIR SERVICES
Our Expert Jewellery Repair Services
Our Chichester workshop is where jewellery is brought back to life. Traditional skill meets cutting-edge technology with our team of experienced goldsmiths and stone setters. At our incredible jewellery workshop, we’re able to carry out all repair, cleaning, and ring resizing work on-site. Whether your jewellery needs a simple solder, a deep cleaning, or an intricate stone setting, we offer expert advice and exceptional service without the delays of sending items away.
From resizing rings and restringing pearls to restoring worn settings and remodelling treasured heirlooms, we complete every job with precision, integrity, and pride. We’ll guide you through the options, recommend the best solution, and return your jewellery looking its very best.
All pieces are fully insured while in our care, giving you complete peace of mind as we work on your jewellery.
Jewellery Repairs
All jewellery repairs are completed at our workshop by our expert team. We offer a wide range of services, including necklace chain repairs, stone setting, claw re-tipping, soldering, and laser welding. Every item is assessed on site, allowing us to provide clear guidance and efficient turnaround times without needing to send your jewellery away. With our advanced tools and selection of precious stones kept on-site, we can restore your jewellery with care and precision.
Ring Resizing
Our in-house ring resizing service ensures your ring comes with the perfect fit. We resize rings in 9, 14, 18, and 22ct yellow, rose, and white gold, as well as platinum and palladium, with prices starting from £50 depending on the metal and complexity. Thanks to our workshop and skilled goldsmiths, most rings purchased from us can be resized within three hours on the same day, so you can pop out for lunch in Chichester and your ring will be ready afterwards.
Engraving
We offer traditional seal and hand engraving services to add a deeply personal touch to your jewellery. For hand engraving, we work with a highly skilled specialist to offer beautifully executed, deeply etched lettering in a variety of fonts and styles. Suitable for rings, pendants, cufflinks, and more, hand engraving is charged per letter and offers superior longevity compared to machine alternatives. Our seal engraving allows you to feature a family crest, coat of arms, or letters on the signet ring of your choice. These services are arranged by request and priced individually.
Jewellery Cleaning, Polishing & Rhodium Plating
Restore the shine and brilliance of your jewellery with our expert jewellery cleaning, polishing, and rhodium plating services. We offer three levels of care to suit your piece and budget:
Level 1 - A quick refresh including a stone check, ultrasonic, and steam clean to lift everyday dirt and restore brightness – ideal for regular maintenance (from £10 per item).
Level 2 – Adds a professional heavy polish to Level 1, removing surface scratches and restoring shine – perfect for dull or lightly worn jewellery (from £35 per item).
Level 3 – Includes all Level 2 services plus rhodium plating for white gold, restoring its bright, silvery finish and protecting the surface – best for a complete rejuvenation (from £45 per item).
Regular cleaning not only enhances the appearance of your jewellery, it also allows our goldsmiths to check for wear and damage, helping to prevent more costly repairs or loss down the line. We recommend an annual visit for jewellery and ring cleaning to keep your pieces in the best condition.
Remaking and Remodelling
Our jewellery remodelling service is designed to restore and renew your cherished pieces. We specialise in taking worn-out or damaged jewellery and recreating it, preserving its sentimental value while returning it to its former beauty. If you’ve inherited or received a piece that’s not quite your style, we can also sensitively rework it, retaining the elements that matter most while creating a design that feels uniquely yours. Every remodel is carried out in our on-site workshop with expert precision, backed by years of skilled craftsmanship, ensuring your transformed piece continues its story with elegance, character, and lasting meaning.
Bespoke Jewellery
Our bespoke jewellery service offers a truly personal experience, creating one-of-a-kind pieces that capture your story with style and luxury. Whether you’re dreaming of a custom engagement ring, a uniquely shaped wedding band, or a signet ring that carries your family crest, we’ll guide you through each stage - from initial sketches to the final polish. Every design is brought to life in our on-site workshop, combining traditional techniques with modern innovation to ensure the highest standards of quality. You’ll have the opportunity to select stones, explore styles, and shape a design that feels completely your own.
Book a consultation to begin your bespoke journey.
Our Workshop
Our Chichester workshop is the heart of everything we do. Staffed by a dedicated team of master craftsmen and equipped with advanced technology, it allows us to carry out repairs, remodelling, and bespoke jewellery creation entirely on site. There’s no need to send anything away. Unlike many jewellers who rely on external services and can take weeks to evaluate a piece, we offer expert advice and assessments right here, often while you wait. We’re proud of our workshop and the exceptional team behind it - and we’d love for you to come and see it for yourself.
TOOLS OF THE TRADE
LASER WELDERS
A piece of machinery no modern jeweller would be without - we are lucky to have two laser welders on site. Ideal for retipping work, creating invisible joins and tacking components together prior to soldering - laser welders and welding are vital skills for the modern goldsmith.
HIGH RPM MICROMOTORS
Long gone are the hand operated archimedes drills and noisy pendant motors - at Timothy Roe Fine Jewellery we use high tech micro motors which spin nice and quietly at speeds up to 20,000rpm.
TRADITIONAL HAND TOOLS
Every goldsmith and setter will need a good set of tools - from needle files to every grade of emery paper imaginable. We make sure our team have the best hand tools available to help them achieve the best possible quality.
Book Your Jewellery Repair Consultation
Whether you need a jewellery repair, ring resizing, jewellery cleaning, or want to discuss a bespoke design, our friendly team is here to help.
Book an appointment or visit our Chichester store to browse, ask questions, or simply pop in and say hello.
Jewellery Repair
FAQs and Helpful Information
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Yes, we offer a full range of jewellery repair services in our on-site Chichester workshop. This means your pieces never need to be sent away, allowing us to carry out expert assessments, offer advice, and complete repairs more quickly.
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Repair times vary depending on the nature of the work. We categorise repairs as either straightforward or complex, and will advise you which applies once we’ve assessed your item. Straightforward repairs typically take around 2 weeks, while complex repairs may take up to 6 weeks. During busy periods or staff holidays, turnaround times may be extended.
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Yes, your jewellery is fully insured while in our care. From the moment you leave it with us until it’s safely back in your hands, we ensure your treasured piece is protected throughout the repair process.