Reviews and Testimonials
“Such fine service, excellent craft and perfect product. We were so elated with both our custom wedding rings and some bespoke work to my now wife's engagement ring. Tim and his staff are all superb at what they do and I personally would like to thank them for every last tiny detail for us. We were made to feel more than just a number.” Andy Rhodes and Shelley Rhodes.
“Fantastic experience today. Friendly staff, very knowledgable and helped us buy the perfect ring.” Ashley Hopkins
“I had trouble with a ring I had purchased in Hatton Garden some time ago, he liaised with the jewellers in question and has recreated a really beautiful ring for me. His help and advice was far above and beyond my expectations for which I would like to thank him and his staff for bringing the matter to a very satisfactory conclusion. I would not hesitate to recommend his shop to anyone as I have the greatest trust in him.” Ave Carter
“We have always experienced exceptional service from Timothy Roe, both for new items and repairs to old jewellery. They repaired a claw on my engagement ring, reset a stone that fell out of another old ring, fixed my watch bracelet for no charge even though they officially didn't do watches. Staff are always very helpful and knowledgeable. Highly recommended.” Bella Matheson
“My favourite jewellers. I got my engagement ring from TR and I was so impressed I got my wedding jewellery from there our wedding rings and gifts for family. I definitely wouldn’t go anywhere else. Thank you TR” Chloe Connon
“Having purchased various items of jewellery from Tim Roe in recent years such as my engagement ring and custom made pieces there was no other place we wanted to go for our wedding rings. We knew the design we wanted our rings to be. The staff in the shop were as always very helpful and Tim contacted us to discuss our design and showed us how our rings would look prior to making them as the various types of gold were difficult to interweave. He had our design spot on we could not of been any happier with the end products. We now wear them with pride, having them custom made for us has that extra special factor. Another excellent experience that only comes from Timothy Roe and his professional staff.
Please visit as you won't be disappointed!” Chloe Connon
“Exceptional customer experience every time. Bought my wife's engagement ring from here and had so much time spent on making sure it was perfect for her! Recently sent my wedding band in for refinishing (brushed finish) and I got a text an hour later saying that it was ready to collect. I truly feel they can never do enough for you.” Christopher Matthew
“Super Personal service and high quality results just collected our wedding rings today couldn't be happier and couldn't have had a better service anywhere. Very friendly professional high quality family business 100% recommended to all thanks again were so pleased!” Danny James
“We collected our wedding rings today and we couldn't be happier. The quality and finish is second to none and I now have a stunning wedding ring to compliment my engagement ring that was created this time last year by the team. I cannot speak highly enough of the service we have received Dan and his team have been amazing and nothing has been too much trouble. I wouldn't go anywhere else, you are in extremely talented and safe hands with Timothy Roe! Thank you so much!”
Grace Elizabeth Barnes
“We recently purchased our wedding rings from Timothy Roe and can HIGHLY recommend them. After visiting various other jewellers in the vicinity we felt slightly judged and that they just weren't interested. Timothy Roe was the complete opposite they sat us down and went through ideas and styles with us. They did not push us at all into making a decision and were genuinely pleased and excited for us, making it something we will never forget. Mine had custom detailing which was finished to a high standard and my Fiancés was shaped to fit round her engagement. They are also very reasonable” priced give them a try.
“I adore my engagement ring and matching necklace which you made bespoke as a wedding gift from my husband. 11 years on, I'm still getting compliments about the unique style of my wedding band and engagement ring. Thank you!!” Janet Lambert
“We have had many beautiful pieces of jewellery from Tim Roe’s shop in Chichester. Tim and his staff went the extra mile for my daughter and son in law this year, and really made their Christmas with a beautiful custom made ring. Thank you Tim and all your staff.” Jenny Busby
“Thank you so much for my engagement ring you designed and made. It is absolutely stunning, I couldn't have dreamed for anything more. I would highly recommend this jewellers to everyone especially people who love good quality craftsmanship. Thank you again.” Jessica Olivia
“Very impressed! From design right through to final sizing and delivery they have been excellent both in quality of product and customer service. Nothing is too much trouble and the finished product looks amazing.” Joey Antony
“Always excellent service. My family and I have used Tim Roe Fine Jewellery for many years now and they never fail to give great advice, service and supply of beautiful jewellery. Would not hesitate to use them again.” Jonathan Lelliott
Timothy Roe created my wedding ring to perfectly match my engagement ring, and really listened to what I was after. Their personal, friendly & bespoke service meant I had one less thing to worry about. Thank you for my beautiful wedding ring!! Kayla Menzies
“We purchased both mine and my husband's wedding rings from Timothy Roe. They were able to provide exactly what my husband wanted and made mine to match my engagement ring perfectly. Everyone we spoke to was knowledgable and helpful. Thanks to Dan and the team, we're extremely happy.” Kerri Pope
“Cannot recommend Timothy Roe enough! They made the beautiful engagement ring for my fiancée and Dan was brilliant at keeping it all a secret for me. The ring is flawless and the central diamond is beautiful beyond compare.” Malcolm Barnes
“Tim and his staff have been exceptional. Having visited a few jewellers to quote for a custom engagement ring, the difference was immediately apparent from the first enquiry. Helpful, friendly and extremely knowledgable, the design was perfectly on brief and the final result was stunning. She said yes Tim, so here is the review I promised! Made to feel respected and valued throughout. Keep up the exceptional work!” Matt Kenney
“Just wanted to say thank you to Veronica and the team at Timothy Roe Jewellers for a fantastic job you did on my mums necklace and three lockets. It looks so shiny and new, it actually brought tears to my eyes. Thank you so much for your care and attention on such a sentimental piece of jewellery x”
“Tim managed to dramatically improve my engagement ring which was Grandma's and in need if a bit of work, and all in time for my hen do (very accommodating for a tighter time scale)! I'm a fussy person but Tim's attention to detail, competence and good communication meant I wasn't stressed at any point and the final result was better than I could have imagined. So so happy!!” Mia Stubbs
“They made our wedding rings and mine was made bespoke to fit round my engagement ring. Dan especially was so helpful and the shop has such a nice atmosphere. We would definitely recommend.” Natalie Yelf
“Thank you all so much a very sentimental ring to be resized. Very reasonable charge and quick turn around - only 1 week when I had been warned it might be three. Your sales assistant warned me of the risks of stretching the ring which is very thin, but it has come back absolutely perfect and I am so so happy! Thank you all.” Olivia Kunde
“I have used Timothy Roe many times over the years. Nothing is ever too much trouble. They go above and beyond to make sure that what they produce is of exceptional quality and their customer service is second to none. Their design service is fantastic and every detail is carefully considered. They even pulled in a few favours from their designer friends in high places to get me my dream wedding earnings at ridiculously short notice. I would never use anyone else. They are a wonderful traditional family run business. I will be visiting again soon” Rachel Smithson
“I have just had my husbands jewellery repaired at Timothy Roe. These were expensive items that had been sat in a drawer for many years.I was pleasantly surprised by the cost of the repairs. The staff were friendly, knowledgable and courteous. This company are professional and I have no hesitation in recommending them. I was made to feel a valued customer. I am delighted. This shop is undoubtedly a cut above the rest!” Rose Tomlinson
“Such a fantastic shop. The staff are always very friendly and super helpful. I selected my birthday present from here the other week and I adore it. The atmosphere is relaxed and you are encouraged to try items on. The staff are knowledgeable about each item which is impressive as the selection of unique pieces is vast! What I thought was a Citrine stone, I was dutifully informed was a yellow sapphire. I can't recommend this place enough. I must say, it's lovely to go to an independent shop and the gent who owns it still greets and sees customers on the shop floor. Very impressed.”
“Can't rate this amazing jewellers highly enough. Beautifully stunning products, amazing eye for design and service worthy of 10 stars not just 5. So so helpful and they really do go the extra mile for you.”
“If you want personal service and excellent advice then Timothy Roe Fine Jewellery is the place to go.
My wife had a gold torque bracelet, designed and manufactured and she is thrilled with the finished product.
We used gold and diamonds old family pieces, she now has an item of jewellery she can cherish. The whole process was seamless and we were made to feel special during our visits to the store.
Old fashioned customer service and values are alive and well with Timothy Roe.” Martin Balls
“Cannot rate the customer service or quality of their jewellery highly enough! After having bespoke engagement and wedding rings made by Timothy Roe; there was only one place I could go to get an eternity ring. And once again, I was not disappointed! I sourced a pink diamond for the centre diamond, which Tim accommodated and was instrumental in ensuring I found the right pink diamond, the ring was just perfect. I have recommended Timothy Roe to everyone I know. They never fail to create anything short of sensational. Once again, thank you very much!” Jonny Holden
”My husband and I visited Timothy Roe Fine Jewellery after visiting a number of different Jewellers in the area in search of an engagement ring. We were met by Claire who took her time to understand what style and size we wanted! There was so much choice and it would’ve been extremely overwhelming without help and we walked away the same day with the perfect ring!
Only a few months later we decided to elope to the Caribbean and came back for our wedding bands where we met Claire again. We picked the perfect bands and Claire raised the order as urgent as we needed them in 2 weeks! Unfortunately for us, the ‘beast from the east’ hit with snow and we were worried that we would get the rings in time before we flew but Claire saved the day and delivered them to us on her way home! Amazing service & I would recommend them to anyone looking for advice / purchase of engagement or wedding rings” Jemma Kerridge
“The team at Timothy Roe have been absolutely fantastic, Chris especially!
I used them to get the engagement and wedding ring and would recommend them to anyone. They put me at ease during a very nerve wracking experience and couldn’t have been happier both with the service received and the quality of the product.
Extremely professional and good at what they do!” Craig Engall
“What a wonderful shop. Excellent, knowledgeable and helpful staff and very fair prices for the quality on offer.
I have just had some family jewellery redesigned into one ring and I'm thrilled with the result.
Tim Roe was delightful to deal with and nothing was too much trouble. I would recommend this shop to anyone - even a long journey is well worth while for the choice, the knowledge and the service.”
“I first visited Timothy Roe a little under a month ago as I was looking to buy an engagement ring and having not been through the process before I was a little overwhelmed. I had a picture of what I wanted to achieve but did not know where to find it having visited a few other stores previously. This turned out to not be a problem as they offered a full design service and could make it for me. After discussing my budget, being shown a few examples that they had in store and being given a very valuable lesson on choosing a diamond; Tim drew up some sketches of the ring whilst we were at the counter (upside down I might add so I could see it the correct way round). Once agreeing upon the initial concept and accepting the quote, they then provided some excellent CAD drawings some days later. These were approved and sent off to the casters to begin making the ring and I was told it would be ready in about four weeks. To my pleasant surprise and excitement the ring was finished and ready to collect in just less than two.
The final result was better than I ever could have imagined and my fiancée is beyond thrilled. I couldn’t fault the bespoke and personal service that I have received from the store and look forward to returning to choose our wedding bands.” Tom Bottrill-Taylor
“Timothy Roe have been doing amazing work for my family for the last 15 years or so. I was recommended by a number of people for my girlfriend's engagement ring and I'm so happy with the result. They were super helpful, friendly and create truly lovely pieces with their unique attention to detail and creativity. I couldn't recommend them highly enough.” Adam Macaulay
“I have recently returned to Timothy Roe to have a very special ring made as they are a very stylish local jeweller who cannot come highly recommended enough. Many of my friends have used them also and never been disappointed with the purchase or service they have received.
Dan was fantastic and very understanding and patient with my ever changing ideas for a design! All the staff were very helpful and gave me sound advice. We got there in the end and they have designed and made me a unique and beautiful ring ....... I am thoroughly delighted and would have no doubts in returning in the future.
Thank you very much Timothy Roe.” Cassie Pugsley